Your Questions, Answered

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Your Questions, Answered *

  • I primarily work with small nonprofits and small businesses that are doing meaningful work and need reliable support to strengthen operations, fundraising, and day-to-day systems.

  • I provide support in fundraising strategy and execution, donor communications and storytelling, database management, administrative support, and project coordination. My goal is to help organizations stay organized, consistent, and prepared for growth.

  • Both. Some clients work with me for one-time projects, while others prefer ongoing support through hourly packages or monthly retainers.

  • If you need short-term help or a specific project completed, hourly support or an hourly package may be the best fit. If you’re looking for consistent support month-to-month, a retainer is typically the most effective option. We can also discuss the best approach during a discovery call.

  • A discovery call is a short conversation where we discuss your needs, goals, current challenges, and the type of support you’re looking for. It’s also a chance to confirm whether we’re a good fit to work together.

  • Start times depend on current availability and the scope of work. Most clients can expect onboarding to begin within a few weeks. If your request is time-sensitive, please mention it in your inquiry.

  • Yes. I work with clients remotely and use tools like email, Zoom, shared documents, and project tracking systems to stay organized and connected.

  • Yes. I support fundraising efforts including annual appeals, Giving Tuesday campaigns, donor outreach, and event planning and logistics. I can assist with strategy, communications, donor segmentation, timelines, and execution.

  • Absolutely. I can support donor emails, appeal letters, impact messaging, newsletters, and other communications designed to strengthen donor relationships and increase giving.

  • Yes. I can help with database cleanup, donor segmentation, reporting, and overall CRM organization. I currently work in Veracross and have extensive experience with DonorPerfect.

  • For hourly work and packages, hours are tracked transparently and shared as needed. For retainers, we outline priorities and deliverables each month to ensure time is used effectively.

  • My pricing includes hourly consulting, hourly packages, and monthly retainers. Full details are available on the Services page, and I’m happy to recommend the best option after learning more about your needs.

  • For most projects and retainers, yes. A simple agreement helps outline scope, expectations, and timelines so everyone is aligned from the start.

  • Communication depends on the scope of work, but most clients connect via email and scheduled check-ins (weekly or monthly). For retainers, regular touchpoints are included to keep things moving smoothly.

  • That’s completely okay. Many clients reach out knowing they need help but aren’t sure where to start. The discovery call is a great first step to clarify priorities and next steps.

  • The best way to get started is to schedule a discovery call or submit an inquiry through the Contact page. I typically respond within 48–72 business hours.

  • Yes. BrightHorn Consulting works with clients remotely, so location is not a barrier.